Technical Operations Center

Value-added support for the ultimate in customer satisfaction


Laerdal Medical Technical Services Group genuinely cares for customers and their satisfaction is our top priority. We recognize that our product performance directly impacts the performance of your organization, therefore we pledge to provide the finest service to you through the creation of a value-oriented relationship.

Our goal is to leave no Laerdal product unused by facilitating its operation which ensures positive outcomes that perpetuate the Laerdal mission of “Helping Save Lives”. Timely, convenient and quality service will be the foundation of our success.

Laerdal Medical is proud to offer the following Services:

  • Technical Product Phone Support
    Laerdal Medical offers all customers comprehensive product support from our highly-skilled Technical Product Specialists.
  • Return to Bench Product Repair
    Laerdal Medical provides a full range of repair and calibration services. Our bench service team will ensure that your product is returned to and maintains peak factory performance through our extensive testing, repair and calibration processes thus ensuring its reliability.
  • Field Services
    Our Installations and Preventative Maintenance Services are delivered by factory trained Field Engineers whose goal is to minimize customer and product downtime by maintaining optimum product performance and reliability.
  • Extended Services
    • À La Carte Service offerings
    • ValuePlus Service Programs

US Technical Operations Center:
1-877-523-7325
Service and Support
Available M – F, 8:00 AM – 8:00 PM EST
[email protected]
Returns
1-877-523-7325
[email protected]

In Canada:
Phone: 888-523-7325
Hours: 8:30 A.M. - 4:30 P.M EST