Technical Operations Centers

Professional support and service you can count on.

The Laerdal Operations Centers recognise that our product performance directly impacts the performance of your organisation. Our goal is to leave no Laerdal product unused by ensuring our products are ready for use which ensures positive outcomes that perpetuate the Laerdal mission “Helping Save Lives”. Timely, convenient and quality service is the foundation of our success.

Our 1^st, 2^nd and 3^rd line support structure Support Contact Flow is designed to handle your request appropriately.

1^st line support – Laerdal Customer Service
2^nd line support – Technical Operations Centers Europe
3^rd line support – Laerdal Resource & Development

For any request related to product support, technical assistance, return a product for repair or evaluation, contact a Customer Service for initiation.