Laerdal Technical Support
 
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Technical Support
Value-added support for the ultimate in customer satisfaction


US Technical Operations Center:
phone: 877-LAERDAL (523-7325)
email: us-techsupport@laerdal.com

For Service and Support Inquiries
Monday – Friday, 8:00am - 8:00pm EST
Saturday & Sunday, 10am - 6pm EST

For Returns - Initiate a Return
phone: 877-LAERDAL (523-7325)
email: us-returns@laerdal.com

Returns Dept. Hours Monday - Friday, 8:00am - 8:00pm EST

After-Sales Support Brochure (PDF)

ValuePlus Service Programs

For the ultimate in product protection, we have created ValuePlus Service Programs (for SimMan and SimBaby only). These Laerdal ValuePlus Service Programs have been designed to maximize customer value while providing the needed flexibility. [more]

 

Technical Support

If you require technical assistance or product repairs, email or call our toll-free number and one of our courteous Technical Support Specialists will be pleased to help you. [more]

 

Software Activation

Some of our software products, such as HeartCode and MicroSim require activation to fully unlock the complete program. [more]

 

Software Support

Visit the Learning Software support website for FAQs, Downloads, and other support information. - For Heartcode ACLS Anywhere: Call 800-594-9259 Hours: 8:00 A.M. - 8:00 P.M. EST - For MicroSim: Call 800-604-6870 Hours: 8:00 A.M. - 8:00 P.M. EST... [more]

 

HeartCode ACLS Prepaid Installation Tutorial

Watch this self directed tutorial on how to install the HeartCode ACLS prepaid product. HeartCode ACLS prepaid installation tutorial If you need further assistance, Call us at 877-LAERDAL (523-7325) Mon-Fri, 8am to 8pm (EST) and Saturday 12pm to 4... [more]

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