Customer Service
 The extra service and support you can depend on. We take pride in providing outstanding customer service and we work in close partnership with our customers to ensure that our product solutions suit their different needs.Have a question? Need assistance? We're at your service! |
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| Contact Us | My Account | Ordering |
| About Us | Privacy & Security | |
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Contact UsIf you have questions about products, parts or ordering online, please feel free to contact us. Requests are responded to as quickly as possible. |
Laerdal CatalogsDownload or request by mail our latest product catalogs |
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Customer Service FormsNeed a copy of our order form or application for credit? Download it here. |
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FAQs on Ordering OnlineA Question and Answer section for placing online orders for the first time, including password help, shipping address changes, payment options and credit card security information. |
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Credit Card SecurityProtecting your credit card transactions are important to us. Click here for more information on how we keep your information safe. |
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Why Register with Laerdal.com?There are several substantial benefits to registering online as a customer with Laerdal.com: Create Quotes and Favorites, View status on your all orders, Review and manage your account , View your Order History and Invoices |
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Shipping and Handling PolicyLearn more about our shipping policies here. Fed Ex Ground service is a flat rate of $8.95 regardless of the size of your online order. *For web orders only in the contiguous United States. |
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Payment TermsPayment terms and acceptable methods of payment. |
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Product ReturnsWe will gladly accept and credit the full purchase price less a 15% restocking fee for merchandise returned in currently new and salable condition, within 60 days of invoice (shipment) date and 30 days for American Heart Association Materials. Credit will be issued upon receipt and evaluation of the merchandise. |
Laerdal Global WarrantyIn the event that your Laerdal Medical product needs warranty service, please contact Laerdal Medical or the Authorized Dealer from whom it was purchased. In order to avoid any unnecessary inconvenience on your part, we suggest reading the Directions for Use carefully before contacting Laerdal Medical or our Authorized Dealer. |
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General Latex Information |
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Privacy PolicyLaerdal Medical (and Ltd.) will not sell, share, rent or otherwise provide this information to others, nor will Laerdal retain or use the information in ways or for reasons that differ from those set forth |
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Terms of UsePlease read the following terms of use carefully and completely before using this Web site. By using this site, you agree to these terms of use. If you do not agree to these terms, you may not use the site. If you have any questions regarding these terms of use please contact us at customerservice@laerdal. |