Contact Us

If you have questions about products, parts or ordering online, please feel free to contact us. Requests are responded to as quickly as possible. [more]

Laerdal Catalog

Download or request by mail our latest product catalogs [more]

Customer Service Forms

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FAQs on Ordering

A Question and Answer section for placing online orders for the first time, including password help, shipping address changes, payment options and credit card security information. [more]

Credit Card Security

Protecting your credit card transactions are important to us. Click here for more information on how we keep your information safe. [more]

Register Your Account

There are several substantial benefits to registering online as a customer with Laerdal.com: Create Quotes and Favorites, View status on your all orders, Review and manage your account , View your Order History and Invoices [more]

Shipping Rates

Learn more about our shipping policies here. Fed Ex Ground service is a flat rate of $7.95 regardless of the size of your online order. *For web orders only in the contiguous United States. [more]

Payment Terms

Payment terms and acceptable methods of payment. [more]

Product Returns

We will gladly accept and credit the full purchase price less a 15% restocking fee for merchandise returned in currently new and salable condition, within 60 days of invoice (shipment) date and 30 days for American Heart Association Materials. C... [more]

Laerdal Global Warranty

In the event that your Laerdal Medical product needs warranty service, please contact Laerdal Medical or the Authorized Dealer from whom it was purchased. In order to avoid any unnecessary inconvenience on your part, we suggest reading the Directions... [more]

General Latex Information

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