Loaner Program
The Laerdal Loaner Program offers an effective way to minimize lost productivity. When unexpected product downtime occurs, we will dispatch a loaner unit overnight to your facility for use while your equipment is being evaluated.
Includes:
- Priority shipment of Loaner manikin–Request must be posted prior to 3:00 PM EST for same-day shipment to occur.
- Transportation case for return of manikin to Service Center for repair
- Pre-paid ground shipment for: Return of product to Service Center, Return of product to Customer Facility, Return of loaner product to Service Center
- All expenses incurred to inspect and clean loaner product
- 72 hour average repair turn-around time for customer property
Services not Covered by this Program
- Repairs of Customer owned property
- Additional Priority shipments of Customer owned property
- ‘Rental’ of the Loaner product (After repaired product has been returned to customer)
- Customer damage to the loaner equipment as a result of - Accident, abuse, misuse, introduction of foreign objects into the Product, or failure to follow the manufacturer’s Directions for Use.
- Products located outside the United States or Canada
- Any activities not expressly stated in the full agreement
The Loaner Program may also be purchased as part of a ValuePlus package available as 2, 3 or 5-year options.